Title: Administrative Assistant

Application Review Date: August 6, 2025

Campus Location: Radford City - Main Campus

Job Description

The Administrative Assistant for COMPASS serves as the first point of contact and manages receptionist duties for all callers, visitors, and students. The Administrative Assistant will schedule student visits with staff using Outlook, and/or other scheduling software. Assist the Student Success Advocates (SSA) in preparing reports, agendas, minutes, and presentations. Maintain the office supply inventory. Assist SSA and students in submitting emergency funds request. Responsibility for creating and maintaining the accuracy of the website, social media, and all marketing materials.

Required Qualifications

•Experience providing administrative support in a professional office setting.
•Demonstrated experience working independently with frequent interruptions.
•Experience prioritizing multiple tasks and deadlines with frequent interruptions while maintaining the ability to be organized.
•Demonstrated ability to work collaboratively with colleagues.
•Ability to treat all people equitably with a sensitivity to and awareness of cultural differences.
•Proven ability to provide excellent customer service.
•Strong interpersonal and written/verbal communication skills.
•Experience handling sensitive/ confidential information.
•Proven computer skills with proficiency in the Microsoft Office suite.

Preferred Qualifications:

•Previous work experience in higher education.
•Working knowledge of Radford University and/or Commonwealth of Virginia policies and procedures.
•Experience using website editing tools, Canva, and social media platforms.

Employment Conditions: This is a grant-funded position.
Employment beyond the established end date is contingent on the need for services, the availability of funding, and satisfactory performance

Is this position Grant Funded: Yes

Is this position restricted: Yes

Is this position eligible for telework: No

Hours Per Week: 40

Months per Year: 12

Statement of Economic Interest Required: No

FLSA Status: Non-Exempt

Work Classification: Classified Staff

Normal Work Schedule: Monday - Friday 8:00 a.m. - 5:00 p.m.

Employee Classification: Admin & Office Spec II

Department: Student Aff Grants & Contracts

Salary: Pay Band 2a (Minimum $34,000)

Department Contact Name: Bruce Hayden

Department Contact Phone: 540-831-6297

Department Contact Email: wbhayden@radford.edu

Equal Opportunity Statement:

Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.

Reasonable Accommodation Statement

If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.

Criminal Background Check Statement

Radford University is committed to ensuring a safe and secure environment for all employees, students, volunteers, and stakeholders. As part of our hiring and screening process, we conduct criminal background checks in compliance with Virginia Code § 19.2-389 and other applicable state and federal laws. Successful candidates will be required to have a criminal background check.