Title: Advising Coordinator

Application Review Date: 07/23/2025

Campus Location: Radford City - Main Campus

Job Description

The Advising Coordinator will serve as liaison and advocate between the Highlander Success Center and their assigned college. This position will report to the Assistant Director of Academic Advising. The position responsibilities related to this role include managing a caseload of students, attending college leadership team and curriculum committee meetings to discuss advising issues and provide updates on advising policies, procedures, and technology. The coordinator will supervise at least one advisor and is responsible for resolving complex problems related to curriculum, course prerequisites, and eligibility by referring to the university catalog and other appropriate resources. This position will also oversee the assigned college academic petition process for requests for exceptions to university and college policies and procedures. The coordinator will review and edit the Highlander Success Center brochures, major/minor degree progress sheets, and other publications related to the assigned college curricula and advising; maintain accurate data for reports and informed decision-making; assist with the collection of data and analysis of enrollment, persistence, and progression patterns of students; participate in other relevant data collection and analysis supporting the monitoring, notification, and regular interaction with students and advisors regarding academic standing and student success.

Required Qualifications

• Advanced degree* or Bachelors degree with work experience at a level which equates to an advanced degree in education, counseling, advising or college student success.  (*Anticipated graduation date with an Advanced degree welcome to apply)
• Experience in planning and implementing programming for new students, student, and faculty engagement and persistence activities, and professional development.
• Excellent communication, interpersonal, organizational, customer service, and time management skills.
• Demonstrated ability to make independent judgments, analyze and solve problems, manage multiple tasks, and work independently as a self-starter.
• Ability to use current office software such as Microsoft Office.
• Must be able to work empathetically with people from diverse backgrounds on an interprofessional team.

Preferred Qualifications:

• Advanced degree and extensive experience in education, counseling, advising or college student success.
• Experience advising programs in Business or Education.
• Experience interpreting, and applying university, state, and federal policies/procedures.
• Demonstrated experience in advising in a higher education academic setting.
• Knowledge of or experience in health and/or human services programs.
• Previous experience working with Banner, DegreeWorks, eVA, and Starfish.
• Participation in the delivery of in-service training to practitioners on academic advising and information procedures.
• Ability to gather data, compile information, and prepare reports.
• Knowledge of new students, student advocacy, and student persistence and retention issues and strategies.
• Experience successfully supervising professional staff.

Special Instructions to Applicants

Please include a cover letter, resume, and 3 references

Employment Conditions: 

Is this position Grant Funded: No

Is this position restricted: No

Is this position eligible for telework: No

Hours Per Week: 40

Months per Year: 12

Statement of Economic Interest Required: No

FLSA Status: Exempt

Work Classification: Administrative & Professional Faculty

Normal Work Schedule: M-F, 8-5pm most days, some evenings and weekends as needed.

Employee Classification: Professional - Lecturer

Department: Academic Advising

Salary: Commensurate with Experience (starting at $54,000)

Department Contact Name: Donna Oliver

Department Contact Phone: 540-831-6903

Department Contact Email: doliver4@radford.edu

Equal Opportunity Statement:

Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.

Reasonable Accommodation Statement

If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.

Criminal Background Check Statement

Radford University is committed to ensuring a safe and secure environment for all employees, students, volunteers, and stakeholders. As part of our hiring and screening process, we conduct criminal background checks in compliance with Virginia Code § 19.2-389 and other applicable state and federal laws. Successful candidates will be required to have a criminal background check.